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Bravo Software Group wants to offer you as much information as we can on the technical aspects of our products. Operating under Windows is the most frequently requested technical issue, so we made a separate note for your convenience.


ACCFAX - Issues running under Windows


Overall Issues:

 

  • The largest issue is ACCFAX is a DOS product. The underlying development and logistics require a DOS environment. For Windows95 and 98 users, there is a specific fax board that allows you to operate under that environment. We have created a login script for Windows95 and 98 users who are already using a Class 1 or 2 type board. We have not tested, but have been told it works with Windows2000. We do not support WindowsME. For Windows NT, it will not work. See below for recommendations, and detailed requirements, work arounds, and explanations if you wish to proceed.
  • Recommendations:
    ACCFAX can be set up as an ACCPAC fax server. What most companies have been doing is taking one of the old machines that are considered obsolete (ie. 386, 486 etc.), and make it a workstation off the network. Any number of users can send their faxes to a common subdirectory, that the ACCFAX Server station can automatically poll and fax. It is inexpensive, and easy to do. The MultiModemZPX Internal fax modem is recommended for this scenario, and for bulk corporate faxing.
  • Select from the following technical support questions to get details about how to approach or solve your particular problem.
  • Running under Windows95

      ACCFAX was designed as a DOS fax product, although it does work under Windows 3.1 and 95. Windows 95 is 32 bit architecture and controls all communications ports and TSRs in a different manner from 3.1 so ACCFAX is not really designed for it. We have created a script that you can use if you already have a Class1 or 2 type board. For the best results we suggest you use a MultiModemZPX ISA Internal fax modem. Because Windows95 takes over the communication protocols, this board has its own built-in processor, and supports ISA/DOS applications, which makes it more reliable.

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  • Running under Windows98

      Windows 98 is also a 32 bit architecture and controls all communications ports and TSRs. Internally we use the ACCPAC Workstation scenario, with the PureData Satisfaxtion board, from a WindowsNT Network Environment. We have created a script that you can use if you already have a Class1 or 2 type board. The same principles and recommendations apply as for Windows95.

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  • Running under Windows NT
       

      ACCFAX is a DOS product. We have managed to operate under Windows95 and Windows98 with the use of a script. We do not recommend operation of ACCFAX under a pure NT environment, unless you use an old machine as described below. This is how we use ACCFAX with our WindowsNT Network.

      ACCFAX can be set up as an ACCPAC fax server. We took an old 386 and made it a workstation off the network. Any number of users can send their faxes to a common subdirectory, that the ACCFAX Server station can automatically poll (with a provided macro) and fax. It is inexpensive, and easy to do. The MultiModemZPX ISA Internal fax modem is recommended for this scenario, and for bulk corporate faxing.

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  • Running a Windows based fax product with ACCFAX

    • Running a DOS based fax software and a Windows based fax software (such as Winfax) at the same time will result in communication failure, because of the conflicts in allocating resources. A DOS based product requires that the setup and communication efforts be isolated. You can create a temp autoexec.bat and config.sys for faxing purposes (ACCPAC Related) only, that you transfer when doing your ACCPAC faxing. Remember to rename the existing one, so you can transfer it back for Windows based faxing.

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