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e.Commerce is
selling goods using web pages and the internet, it is
conducting business on-line. This includes, buying and
selling products, digital cash such as Paypal, and via
Electronic Data Interchange (EDI).
Some of the components of e-commerce
include:
- Electronic presentation of goods and
services (catalog)
- On-line ordering and payment processing
(SSL)
- Automated customer account inquiries
- Receipt generation and on-line
bill/account presentation
A few ways to implement e-commerce
include:
- Develop an interactive database-driven
online catalog
- Add secure on-line ordering
capabilities with electronic payment, real-time shipping
quotes and electronic receipts
- Web-enable invoices, receipts and
statements for real-time presentation
Benefits of e-commerce include:
- Increased order capacity with less
human intervention
- Incresed margins by improving the
transaction cycle processes
- Improved customer service by providing
customers "What they want, when they want it"
How does
it work?
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