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Bravo Software Group ensures you get timely technical notes, especially when an industry standard changes.


Modifying a PC Port


Disclaimer - This technical note provides information specific to the Multitech Fax Modems, however it also provides information that is generic in the modification of a port (Point#6). This document is NOT a replacement for the product "Instructions" for the Multitech Fax/Modems. It is our comments and the steps we followed to set the modem up in-house using the FAXDIR driver and ACCFAX. This does not replace the possible need to call Multitech to get expert technical support on their product. Bravo Software Group is not a reseller of the Multitech products nor do we provide support for them.

Steps in Setup of the Multitech model MT5634ZPX ISA fax/modem with ACCFAX and the fax driver FAXDIR shipped with ACCFAX.

1. Install the hardware in your PC using the MultiTech instructions. We accepted the factory settings on the fax/modem.

2. Set the Windows driver supplied for this modem. We tried to use the CD that came with the modem but for some reason Windows could not pick it up correctly. Instead we had to go to their web site and download a current driver for the fax/modem. Be sure its the correct modem and it is an ISA board. We rebooted Windows after it was installed.

3. Create a special Windows ICON to shell to DOS that will eventually load the FAXDIR driver and start your ACCPAC System Manager as described in the ACCFAX manual.

4. Be sure the edit the CONFIG.SYS to set BUFFERS=35

5. Install FAXDIR fax driver by inserting the FAXDIR diskette in your floppy drive and typing A:INSTALL.

6. When the SETUPFD program is run, follow the ACCFAX manual for certain settings to check. Go into Hardware Setup. We had to select the user configurable PORT "USER". You may be able to use one of the default COM ports and their interrupts. For USER we set the BASE Address to 2E8 and the interrupt to 7. TAB or ENTER to those fields. Delete the default contents and enter your address and interrupt IRQ that is suitable for your PC. We used driver CLASS 1. Fill in the rest of the settings as described in the ACCFAX manual. Be sure the go through Misc Setup and set the QUEUE file to the default folder FAXDIR. It should create the file if it has not been already.

7. Once finished, at the DOS prompt enter FAXDIR FAXDIR.CFG to load the FAXDIR program and configuration. Initially we had problems getting ours to load. Re-boot your PC and double check for possible interrupt conflicts and ensure Windows can see the modem and run Diagnostics through Control Panel, System Settings for the Modem.

8. Run the FAXDIR program CLEARLOG to make sure it is initialized properly. In fact, it may be a good idea to run it before any faxes go from ACCFAX. You could include it in the special BAT file that loads FAXDIR.

9. Run the FAXDIR program "FAXSEND 9053316603 c:\autoexec.bat " to test the modem communications out to see if it can send to your Fax Machine. Please use your fax number in the place of ours! If this does not work then there is no point in starting ACCFAX. The driver must work first.

10. Start up ACCPAC and run ACCFAX sample data. Edit the Company Profile and change the FAX Number to yours. Then Edit the Add/Modifiy/Delete Exchanges and define your Exchange and Area Code as a locally dialed number. Run Send Fax Batch. Choose a sample job. Choose TEST to try and FAX a sample form to yourself. If it dials, and you don't receive a fax, then ensure it is dialing the right number or that the number is free. If is still a problem, shell to DOS using F3 DOS, and type "MEM". This will show you to CONVENTIONAL MEMORY FREE. You should have at least 540K free. ACCFAX requires this much base memory to work correctly. If not, load EMS through your AUTOEXEC.BAT and load some network drivers, DOS etc in HIGH memory to free up conventional.

11. You are ready to go.

 

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