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Need Support? We have set up this area so you know when we are open, quick access to frequently asked support issues and an on-line support form so you can easily ask us a question at your convenience. We know our dealers and customers are our first priority, so if you have a question, ask us!

 

 

Support Services

Hours of Operation

  • Our technical support staff are available Monday through Friday between 9:00am and 5:00pm
    During the summer (Approx. June 10th - Sept. 3rd) technical support staff hours are reduced to 3:00pm on Friday.
    If you have an emergency, please send us an e-mail, these are still monitored.
  • Holiday Hours - Days the office is closed
    • Jan 1, 2006 - New Year's Day
    • April 14, 2006 - Good Friday
    • May 22, 2006 - Victoria Day
    • July 3 - 4, 2006 - Canada Day/July 4th (Extended week-end)
    • August 7, 2006 - Civic Holiday
    • Sept 4, 2006 - Labor Day
    • Oct. 9, 2006 - Thanksgiving Day
    • Dec. 25-Jan 3rd, 2007 - Christmas/New Years Closure
  • Contacting Technical Support:

  • Our technical support department is ready to assist you.
    • Support Members:
      Members of our support and upgrade subscriptions are given priority service. During office hours you will be served immediately, and after office hours, we will still try to contact you if your office is still open. Leave your support or dealer member number when calling or sending an e-mail, this will ensure priority treatment.
    • Non members:
      If you are not a member of our support or dealer program, you can submit an e-mail to: Sales@bravosw.com
      For details about subscribing to our support plans select here. There is also an online order form for your convenience.

    Have you tried our product support areas?

    On-line Technical Support Submission:

  • Enter your information and we will process your request ASAP.

      Contact Information

      Name
      Company
      Telephone
      FAX
      E-mail

      Product

      Serial Number: (Required)

      Please describe issue

       

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