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Customer Care: Upgrade/Support Membership Pricing
**NOTE: To make sure you do not miss anything,
please also read all the pricing notes. Per incident
rates posted here.
Pricing Notes:
- Prices do not include shipping or
applicable taxes.
- * - all Windows products are required to purchase
full Customer Care in first year
- Customer Care programs are a fraction of our
actual costs. Call to get current pricing for your
product.
818-859-7210.
- DOS products are becoming very costly to support,
special staff knowledgeable in just those products
must be employed. Where it specifies CALL,
there is an individual release price depending on the
effort expended to upgrade and the number of users
still on that platform. Where it specifies custom
this means each customers upgrade requirements will be
quoted separately.
- If you have registered the product within 30 days
of a new release, you are entitled to that new release
for FREE. We will see your registration and flag it in
your account to issue it to you upon request. In some
cases we may require you fax us a copy of the original
invoice as proof of purchase.
- The prices quoted for upgrades apply.
- We provide support on all our products for
30 days, free of charge, via E-MAIL ONLY.
Response times are not guaranteed. Priority support is
given to members of our above "Customer Care" programs
first.
- Per incident rates: Call for Customer Care plan
options and per call options. 818-859-7210.
- Prices are subject to change without
notice, contact Bravo Software Group to confirm
pricing.
- The prices quoted are suggested retail in US
dollars.
- Support and upgrade purchases are
non-refundable. Once an upgrade and support is
purchased, it cannot be returned for any reason.
- Customers with multiple licenses or remote
locations are required to purchase the full
customer care plan since the upgrade will be applied
to more than PC/Company. In addition, the above prices
may not be applicable for customers with multiple
Remote OE Client or RemoteDesk Client licenses.
Contact us for applicable pricing in your case.
- To Order: Call,
818-859-7210.
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